Privacy Policy
Last Updated: June 22, 2025

This Privacy Policy describes how Cataloug.com collects, uses, and discloses personal information when you visit or use the services on www.cataloug.com. This includes customers who browse or make purchases and vendors who list products on the platform.

By using the services, you agree to the collection and use of personal information as outlined in this policy. If you do not agree, please do not use the platform.

1. What Information We Collect

A. From Customers:

Name, phone number, email address

Billing and shipping address

Order details and payment confirmation

Account credentials

Product reviews and store ratings

Browsing and shopping activity

B. From Vendors:

Business name and contact details

Identity and tax-related documentation

Payout and bank information

Store activity, analytics, and performance data

C. Automatically Collected Data:

IP address and device details

Browser type and site interaction logs

Cookies and tracking data for analytics and functionality

D. Third-Party Sources:

Payment gateways

Logistics and shipping services

Marketing and analytics partners

2. How We Use the Information

To process and fulfill customer orders

To provide vendors with customer order details for fulfillment

To enable and manage user accounts

To operate vendor storefronts and marketplace features

To maintain transaction records and communications

To ensure compliance with legal and regulatory requirements

To improve platform functionality, user experience, and security

To analyze traffic, sales, and performance

To prevent fraud or misuse of the platform

3. Sharing of Personal Information

Personal information may be shared with:

Vendors, to fulfill and manage customer orders

Customers, who can view vendor names, ratings, and product listings

Service providers including payment processors, delivery partners, and hosting services

Marketing and analytics partners for campaign optimization

Legal or government authorities when required by law

Vendors are not permitted to use customer data for marketing or contact outside of fulfilling their orders.

4. Cookies and Tracking

Cookies are used to:

Enable secure login and user session functionality

Remember site preferences

Analyze traffic and improve service performance

Customize marketing messages and display relevant ads

Users may control cookie settings through their browser. Blocking cookies may impact the functionality of some services.

5. Vendor Data Handling

Data related to vendors (such as business details, store activity, and sales history) is used internally for:

Marketplace management

Payment processing

Compliance and reporting

Performance analytics

This data is not shared with customers unless explicitly required for product discovery or trust (e.g., seller ratings).

6. Security and Data Retention

Reasonable technical and organizational measures are in place to protect data from unauthorized access, misuse, or loss.

Data is retained only as long as needed for:

Completing transactions

Complying with legal obligations

Business analytics and reporting

Managing accounts and relationships

7. Children’s Privacy

Cataloug.com is not intended for individuals under the age of 16. Data from minors is not knowingly collected.

8. Third-Party Links

The site may link to other websites. Cataloug.com is not responsible for the content or privacy practices of these external sites.

9. International Transfers

Data may be processed or stored in countries outside of the user's location. In such cases, proper legal safeguards are applied.